Return & Refund Policy

Good Design Inc

At Good Design Inc, we take great pride in the craftsmanship and quality of our products. Each item is carefully inspected before dispatch to ensure it meets our high standards. As a policy, we do not accept returns or exchanges unless the product is received in a damaged or defective condition.


🚫 No Returns / Exchanges

We maintain a strict no return and no exchange policy for all purchases. We encourage customers to review product details, dimensions, and images carefully before placing an order.


πŸ“¦ Damaged or Defective Items

In the rare case your item arrives damaged or defective, we’re here to help.

To claim a replacement:

  • Record a video while unboxing the package (from sealed state to full unwrapping).

  • Ensure the issue is clearly visible in the video.

  • Contact us within 24 hours of delivery with the video and order details via:

Once verified, we’ll process a replacement at no additional cost.

Note: Claims without an unboxing video will not be eligible for replacement.


πŸ’³ Refunds

Refunds are only applicable:

  • If a replacement is not possible due to stock unavailability.

  • If an order is cancelled before dispatch.

Refunds (if applicable) will be processed to your original payment method within 10–15 business days.


πŸ›‘ Cancellations

  • Orders can only be cancelled before dispatch.

  • Once shipped, cancellations are no longer possible.

To cancel an order, please contact us as soon as possible with your order ID.


Need Assistance?

If you have any concerns about your order, reach out to us at:
πŸ“§ support@gooddesigninc.com
πŸ“± WhatsApp: +919760802786

We’re here to ensure a seamless and satisfying experience with Good Design Inc.

Good Design Inc β€” bringing premium craftsmanship and the finest handicrafts together under one roof.

Contact Us

Monday – Friday
9:00-19:00 Hours (IST)

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